GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Driver Licence Application Data Processing

By choosing and making a payment for the 'Driver Licence Application' or 'Course Booking Deposit' product, you automatically agree and accept the following terms and conditions:

You confirm that you have read and fully understand the following breakdown:

The total cost of £650.00. This will include the Application processing of licence, which will include:

- Wolverhampton Driver 3-Years Licence Application Fee
- Medical Examination
- Enhance DBS Application

The 3-Hour Training, will include:
- 3 hours training
- 1:1 or group Wolverhampton training of the core course elements
- Coverage of course key questions and answers
- Licencing conditions
- Training to commence 1 day before the official Wolverhampton course booking

1. Upon successful booking, a deposit of £300.00 will be taken to secure your booking. You fully agree and understand the deposit is NOT refundable if you fail to attend the 3-Hour 

2. Training course AND the Worcestershire County Council course and test.

3. If you have failed to pass the test first attempt, a FREE 3-Hour training will be provided with no cost.

4. If you have failed to pass the test the second attempt, a cost of £250.00 will be payable for the 3-Hour Training.

5. A charge of £40.00 will be payable by the drivers for the Worcestershire County Council course booking on the second and third attempt.

If you decide to cancel after the initial or pre-course booking, a minimum charge of £100.00 admin fee will be deduced from the deposit. This also includes specifically, if you wish to cancel before and have NOT received a call for the course booking.

Please be aware, Drive An Ltd will not take responsibility if the course request is declined or cancelled if details are entered and submitted incorrectly. You are responsible in creating and registering your own driver account and requesting of your course on the Worcestershire County Council website.

If you decide to proceed with the booking and currently have outstanding DBS convictions or penalty points on your driver licence; Drive An will NOT take responsibility if your licence is refused.

Safe Practices

Upon registration, we will provide you a Driver Agreement form which explains in the services you will receive. Our representative will also explain in detail how your data will be process and used.

We adhere to the following principles and guidelines when processing your personal details at Drive An - as these principles lie at heart anything we do in regards to processing personal data.

1.  Your data processed lawfully and fairly

• we process your details when you consent us to do so
• you sign a driver agreement form before we continue
• you will know exactly how we process your data and why
• we believe in transparency, letting you know why we need information

2.  Use for a specific purpose

• we let you know how we will process your data
• we only process your data for legitimate purpose only

3.  Only need the data we need

• we try our upmost best to minimise data and only request data we need
• minimising data means we are saving storage data, which helps from harming the planet
• we don't collect data which isn't directly related to the purpose served

4.  Accuracy

• we make sure the your data is store safely and is up to date
• we erase your data if its inaccurate and update with new data

5.  Data storage

• we only keep your data up on till when your licence is processed
• we remove unwanted data including refunds

6.  Data security

• we use a 2-layer multi-factor 2FA to protect your data
• we use 12 character passwords in order to access your data
• we minimise threats both externally and externally and individuals

7.  Accountability

• we keep all documentation both hard-copy and softcopy for auditing purpose
• we have records in place as proof to prove our level of accountability
• we create an audit trail of all processes we follow and what we say we do
• we can prove our responsibility anytime if supervisory authority inspected how
• we follow the GDPR rules.

Text Marketing Notifications

By subscribing to Drive An text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out.  You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.